Process Step Conversion Rate Percent

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Shows, what percentage of accesses of a process step accessed the subsequent process step or an optional step.

Calculation

Process Step Conversions / Process Step Amount * 100                                                                            

The fact on how the conversion is counted specifically depends on the chosen validity in the configuration of the process:

  • Validity "Process"
    A user is counted as converted, when he accesses the subsequent process step within the visit and doesn't start the process again before he finishes it.

  • Validity "Visit" / "Visitor"
    A user is counted as converted, when he accesses the subsequent process step within the visit.

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Learn step by step in our Academy Course: Mapp Intelligence - Processes.