Process Step Conversion Rate Percent
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    Process Step Conversion Rate Percent

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    Article summary

    Shows, what percentage of accesses of a process step accessed the subsequent process step or an optional step.

    Calculation

    Process Step Conversions / Process Step Amount * 100                                                                            

    The fact on how the conversion is counted specifically depends on the chosen validity in the configuration of the process:

    • Validity "Process"
      A user is counted as converted, when he accesses the subsequent process step within the visit and doesn't start the process again before he finishes it.

    • Validity "Visit" / "Visitor"
      A user is counted as converted, when he accesses the subsequent process step within the visit.

    Additional Information

    Training chapter Analysis of Navigation Paths

    You can also find a course on processes at Mapp Academy. Log in and search for "Mapp Intelligence - Processes".


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