Process Step Exit Rate Percent

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Shows the percentage of accesses, for which the following mandatory or optional process step was not accessed.

Calculation	Process Step Exits / Process Step Amount * 100

The fact on how the exit is counted specifically depends on the chosen validity in the configuration of the process:

Validity "Process"
A user is counted as exit, when he doesn't access the subsequent process step within the visit and/or starts the process again before he finishes it.
Validity "Visit" / "Visitor"
A user is counted as exit, when he doesn't access the subsequent process step within the visit.

You can also find a course on processes at Mapp Academy. Log in and search for "Mapp Intelligence - Processes".

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