---
title: "Process Step Exit Rate %"
slug: "process-step-exit-rate"
updated: 2025-06-10T08:36:21Z
published: 2025-06-10T08:36:21Z
canonical: "docs.mapp.com/process-step-exit-rate"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Process Step Exit Rate %

Shows the percentage of accesses, for which the following mandatory or optional process step was not accessed.

| Calculation | Process Step Exits / Process Step Amount * 100 |
| --- | --- |

The fact on how the exit is counted specifically depends on the chosen validity in the configuration of the process:

- **Validity "Process"** A user is counted as exit, when he doesn't access the subsequent process step within the visit and/or starts the process again before he finishes it.
- **Validity "Visit" / "Visitor"** A user is counted as exit, when he doesn't access the subsequent process step within the visit.

> [!TIP]
> ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/grafik(33).png)
> 
> Looking for a structured learning path?
> 
> Learn step by step in our Academy Course: [Mapp Intelligence - Processes](https://academy.mapp.com/catalog/courses/2099835).

## Related

- [Processes and Funnels](/processes-and-funnels.md)