---
title: "Reschedule or Cancel a Scheduled Sendout"
slug: "reschedule-a-message-sendout"
updated: 2026-07-29T12:56:56Z
published: 2026-07-29T12:56:56Z
canonical: "docs.mapp.com/reschedule-a-message-sendout"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reschedule or Cancel a Scheduled Sendout

## Goal

Reschedule or cancel a message sendout that is already scheduled but has not yet been sent.

---

## Prerequisite

A message has been scheduled for sendout at a future date and time. Scheduled messages have the status **Scheduled** in the **Status** column and are saved in the *Processed Messages Overview* window (see [Email Messages: Outbox](/v1/docs/processed-messages-overview-window) or [SMS Messages: Outbox](/v1/docs/processed-sms-messages-window)).

---

## Reschedule a Sendout

> [!NOTE]
> Note
> 
> Group-level sendout time frames (set in [Group Sendout Options](/v1/docs/sendout-options-tab)) can delay the sendout if they conflict with the time defined during preparation.

1. Go to *Messages > Outbox > Email* or *Messages > Outbox > SMS*.
2. In the **Status** column, apply the **Scheduled** filter.
3. Open the context menu next to the message you want to change, and click **Reschedule**.
4. In **Message Transfer**, enter the new date and time.
5. (Optional) To send in recipients’ local time, choose the desired time zone from the drop-down list.
6. Click **Reschedule**.

---

## Cancel a Sendout

1. Go to *Messages > Outbox > Email* or *Messages > Outbox > SMS*.
2. Next to the message you want to cancel, select **Cancel Sendout** from the 3-dot menu. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-UM7P89VX.png)

The sendout is cancelled. The message is saved and available for further editing in the [Prepared Messages Overview](/v1/docs/prepared-messages-overview-window) window.