Security

Mapp takes the security of your Engage system, your data, and your customer's personal data very seriously. We have a range of features that are designed to protect your privacy and security. These features keep your data secure and prevent attacks ...

Mapp Engage is a software as a service (SaaS) platform that runs via a web interface. Your account manager provides you with the web address and all log in information for your system. Every system has its own unique, custom web address. This web a...

Mapp Engage has several requirements when a system user creates a password. These and other security functions ensure it is nearly impossible for an attacker to guess your password. Ultimately, the security of your Mapp Engage system is in your han...

IP restriction is an additional way to protect your Mapp Engage system against unauthorized access from outside. This restriction significantly increases the security of your message and recipient data. To more tightly control access to Mapp Engage...

What is MFA? Multifactor authentication is an added layer of security to protect your Mapp Engage account. Instead of logging in with just your password, you will also use a code generated in an authentication app. This should give you and your tea...

Hash encryption functions can be used to encrypt and transmit confidential information. It is up to you to determine whether the security of this encryption is sufficient for your needs (see http://en.wikipedia.org/wiki/Hash_function ). Where can ...

TLS Definition​ The acronym TLS stands for ​Transport Layer Security​. The previous name for TLS is SSL which stands for ​Secure Sockets Layer​. Transport Layer Security is a protocol for encrypting data transmissions on the Internet. TLS is the c...

In general, every Engage system has one or more domains which it can use for sendout. These domains are entered and authorized for sendout when the system is set up. Authorization is achieved by registering the Engage IP address in the Domain Name S...

Goal To delegate a subdomain to the Mapp nameservers. Background Information The process of domain delegation allows Mapp to use your subdomain to send emails. This step enables us to create the necessary DNS records to send email on your behalf....

With double opt-in, the subscriber signs up on a website and then receives an automated system message that they must use to confirm their subscription. This article describes how to set up a registration process with the double opt-in method. Gene...

Maintaining an accurate and secure database of contacts is essential for effective digital marketing. Our system provides numerous opt-out methods to ensure that you meet customer expectations. You can see below how each method affects the data. Bl...

What Is GDPR?​ GDPR (General Data Protection Regulation) is the privacy data law that is designed to harmonize and update data protection requirements in the European Union. Effective May 25, 2018, GDPR applies to Mapp customers who hold personal d...

We here at Mapp are dedicated to protecting your data as well as the privacy of your customers. Do you need to know more about the General Data Protection Regulations (GDPR)? Or how to set up tracking? You can find the answers in the collections bel...