---
title: "Send a Reminder When Coupons Run Low"
slug: "send-a-reminder-when-coupons-run-low"
updated: 2025-05-05T15:45:47Z
published: 2025-05-05T15:45:47Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send a Reminder When Coupons Run Low

## Goal

Configure a coupon list to automatically send a reminder when the number of available coupons drops below a defined threshold.

---

## Background Information

You can set a reminder in *Mapp Engage* to notify the coupon list owner (and optionally other users) when the number of available coupons reaches a defined limit.

This helps avoid interrupted sendouts due to insufficient coupons and ensures smooth campaign execution.

The reminder is sent as a system message (*SysMsgCouponAlert*).

---

## Procedure

1. Go to *Content > Voucher Manager > Coupons*.
2. Open the coupon list where you want to set a reminder.
3. Activate **Remind Owner** and set it to **Yes**.
4. Configure the reminder settings:
  - **Send reminder when**: Define the number of coupons that will trigger the reminder.
  - **Send Additional Reminder to**: (Optional) Add an Engage user to receive the reminder.
5. Save the coupon list.

Once the threshold is reached, Mapp Engage automatically sends a *SysMsgCouponAlert* to the configured recipients.

---

## Additional Information

- To upload new coupons, see [Manage Coupon Lists](/v1/docs/managing-coupon-lists).
- If no reminder is configured and a list runs empty, sendouts may pause or fail depending on the coupon list settings.
- For more information about system messages, see [System Messages](https://docs.mapp.com/docs/system-message).