---
title: "Send an SMS Message"
slug: "send-an-sms-message"
updated: 2026-02-04T14:25:32Z
published: 2026-02-04T14:25:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send an SMS Message

## Introduction

Sending an SMS message in Mapp Engage is the step where prepared SMS content is delivered to the selected audience.

SMS sendouts can be executed immediately, scheduled for a later time, or triggered automatically as part of campaigns or journeys.

This page focuses specifically on **SMS sendouts**. Other channels follow different delivery models and are documented separately.

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## SMS Sendout Options

Mapp Engage supports different ways to send SMS messages:

- **Immediate sendout**

Send the SMS as soon as it is ready.
- **Scheduled sendout**

Plan the SMS delivery for a specific date and time.
- **Automated sendout**

Trigger SMS messages based on time-based or event-based conditions, such as subscriptions, profile changes, or user activity.

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## Sendout Context

Every SMS sendout takes place in the context of a group.

At sendout time, Mapp Engage evaluates:

- group membership,
- targeting and personalization rules,
- delivery and compliance settings defined at the group level.

These rules apply consistently to all SMS sendouts, regardless of how they are triggered.

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## Manual and Automated SMS Sendouts

SMS messages can be sent:

- **manually**, as one-time or scheduled sendouts, or
- **automatically**, as part of recurring campaigns or multi-step journeys.

The underlying sendout logic remains the same in both cases.

The difference lies only in how and when the sendout is triggered.

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## Related Content

- [**Whiteboards**](/v1/docs/whiteboards-1)

Build automated and event-based SMS campaigns.
- [**Automations**](/v1/docs/automations-1)

Trigger SMS sendouts based on predefined conditions (legacy feature).
- [**Statistics**](/v1/docs/system-basics-statistics)

Analyze SMS delivery and performance metrics after sendout.