---
title: "Send New Password to Contact (C)"
slug: "send-new-password-to-contact-c"
updated: 2024-03-07T10:30:25Z
published: 2024-03-07T10:30:25Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send New Password to Contact (C)

This job sends an email with a new password to a contact. The password is randomly generated.

A contact cannot log into the Engage system. Your contacts only need a Engage password if you manage a preference center where contacts can change their message preferences.

You cannot use this job to send a new password to a system user who logs into your Engage user interface to work in Engage. To send a new password to a system user, use the following job: [Send New Password to System User (S)​](/v1/docs/send-new-password-to-system-user-s).

> Hint:
> 
> The designation **(C)** means contact-related. In general, you only combine **contact (C) events** with **contact (C) jobs**. For more information, see [Contact (C) vs. System (S) Automations​](/v1/docs/contact-c-vs-system-s-automations).

## General

| ​Name​ | Displays the name of the automation that is defined in the **​Edit Event**​ window. |
| --- | --- |
| ​Description​ | Displays the description of the automation that is defined in the ​**Edit Event**​ window. |
| ​Event​ | Displays the event that is defined in the ​**Edit Event​** window. Every time this event occurs, Engage executes the dependent job. |
| ​Job​ | Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see [​All Available Event-Based Jobs​](/v1/docs/all-available-event-based-jobs). |

## Define Job​

This area defines the specific parameters of the job.

| Setting | Description |
| --- | --- |
| ​Contact​ | This input field defines the contact who receives a new password. Use the ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/88783650-407a-4746-84b5-c71fabf09a15.png) symbol to select one contact. |
| ​Use Event Parameter​ | When selected, this checkbox sends a new password to the contact involved in the event. |

## Define Delay​

In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

> Hint:
> 
> Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/a6d751bf-0cd5-42e1-b1dd-09b86f4209be.png)

- **​Delay:​** Defines whether there is a delay between the event and the resulting job.
  - **​No:** ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.
  - **​Yes:** ​Creates a delay between the event and the resulting job. **​Unit:​** Defines the unit of time with which Engage calculates the delay. **​Value:​** Defines the duration of the delay.

## Actions

The following actions are available:

- **​Time Frame:​** Saves your changes and opens the ​[Define Time Frame window​](/v1/docs/define-time-frame-window).
- **​Edit Event:​** Opens the ​[​Edit Event window​](/v1/docs/edit-event-window).