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      Send New Password to System User (S)
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      Send New Password to System User (S)

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      Article summary

      This job sends an email with a new password to a system user. The password is randomly generated.

      This job is restricted to system users. To send a new password to contacts, see Send New Password to Contact (C)​.

      Hint:

      The system user who receives the new password per email should immediately log into Engage and change the password. For more information on choosing a secure password, see Passwords in Mapp Engage (CEP)​.

      WARNING!

      Use a selection to make sure that this job does not change the login data of API users. Otherwise, API calls will fail due to incorrect credentials.

      Hint:

      In Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​. For more information, see Contact (C) vs. System (S) Automations​.

      General

      ​Name​

      Displays the name of the automation that is defined in the ​Edit Event​ window.

      ​Description​

      Displays the description of the automation that is defined in the ​Edit Event​ window.

      ​Event​

      Displays the event that is defined in the ​Edit Event​ window. Every time this event occurs, Engage executes the dependent job.

      ​Job​

      Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see ​All Available Event-Based Jobs​.

      Define Job​

      This area defines the specific parameters of the job.

      Setting

      Description

      ​System User​

      This input field defines the system user who receives a new password. Use the symbol to select one system user.

      ​Use Event Parameter​

      When selected, this checkbox sends a new password to the system users involved in the event.

      Define Delay​

      In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

      Hint:

      Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay

      • ​Delay:​ Defines whether there is a delay between the event and the resulting job.

        • ​No: ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.

        • ​Yes: ​Creates a delay between the event and the resulting job.
          ​Unit:​ Defines the unit of time with which Engage calculates the delay.
          ​Value:​ Defines the duration of the delay.

      Actions

      The following actions are available:

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