---
title: "Send New Password to System User (S)"
slug: "send-new-password-to-system-user-s"
updated: 2024-03-07T10:43:00Z
published: 2024-03-07T10:43:00Z
canonical: "docs.mapp.com/send-new-password-to-system-user-s"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send New Password to System User (S)

This job sends an email with a new password to a system user. The password is randomly generated.

This job is restricted to system users. To send a new password to contacts, see [Send New Password to Contact (C)​](/v1/docs/send-new-password-to-contact-c).

> Hint:
> 
> The system user who receives the new password per email should immediately log into Engage and change the password. For more information on choosing a secure password, see [Passwords in Mapp Engage (CEP)​](/v1/docs/passwords-in-mapp-engage).

> WARNING!
> 
> Use a selection to make sure that this job does not change the login data of API users. Otherwise, API calls will fail due to incorrect credentials.

> Hint:
> 
> In Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​. For more information, see [Contact (C) vs. System (S) Automations​](/v1/docs/contact-c-vs-system-s-automations).

## General

| ​Name​ | Displays the name of the automation that is defined in the **​Edit Event**​ window. |
| --- | --- |
| ​Description​ | Displays the description of the automation that is defined in the ​**Edit Event**​ window. |
| ​Event​ | Displays the event that is defined in the ​**Edit Event​** window. Every time this event occurs, Engage executes the dependent job. |
| ​Job​ | Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see [​All Available Event-Based Jobs​](/v1/docs/all-available-event-based-jobs). |

## Define Job​

This area defines the specific parameters of the job.

| Setting | Description |
| --- | --- |
| ​System User​ | This input field defines the system user who receives a new password. Use the ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/badfee6c-7ae8-4516-901a-046715bf8ab6.png) symbol to select one system user. |
| ​Use Event Parameter​ | When selected, this checkbox sends a new password to the system users involved in the event. |

## Define Delay​

In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

> Hint:
> 
> Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/4785582c-dea8-4697-b79e-42b5204521cc.png)

- **​Delay:​** Defines whether there is a delay between the event and the resulting job.
  - **​No:** ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.
  - **​Yes:** ​Creates a delay between the event and the resulting job. **​Unit:​** Defines the unit of time with which Engage calculates the delay. **​Value:​** Defines the duration of the delay.

## Actions

The following actions are available:

- **​Time Frame:​** Saves your changes and opens the ​[Define Time Frame window​](/v1/docs/define-time-frame-window).
- **​Edit Event:​** Opens the ​[​Edit Event window​](/v1/docs/edit-event-window).