Send SMS

​Prepared SMS Message​

Sends an SMS that is created and saved as a prepared message.

A prepared message is a saved message that is assigned to a group. In Engage, you can use one prepared message for multiple sendouts. After sendout, the prepared message remains saved in the system. For instructions, see Save Draft as Prepared Message​.

Select the prepared message that you want to send from the drop-down menu. The drop-down menu only shows prepared SMS  messages. Messages for other channels (email, mobile push, etc.), are not available here.

• This option sends single messages. The single messages all have the same message ID. Engage evaluates the single messages collectively in the single message statistics. 

• You can edit a prepared message even when it is in use in an active automation. However, you cannot delete a prepared message that is in use in an active automation.

​Last or Recent SMS Message​

Sends the most recent SMS message or messages in the group.

• ​Group:​ Defines the group where the prepared message is saved.

• ​Number of SMS Messages to Resend:​ Defines the number of messages that you want to resend. You can resend from 1 to 10 messages.

Select the message that you want to send from the drop-down menu. 

• This option only resends group messages. Engage does not resend single messages (for example, system messages or single messages sent with an automation).

• You cannot delete a sent message that is used in an active automation.

Sendout time

• Immediately

• The Best Sendout Time

Parameters

This step is optional. It adds a parameter to the message. The parameters and values that you define in this step will be handed over to any further step that connects with this step.

• ​Defined Value: Any value can be entered in the ​Value​ input field. 

• Event value: Select a desired event value from the ​Value​ drop-down list.

  • User ID

  • Email Address

  • Event Processing Date

  • Job Processing Date

  • Group ID

  • Message ID

  • Link ID

  • Link Category

  • Transactional Message ID