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Sent Messages Card
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Navigation Path
Click Dashboard > Start. The Start Page opens with the Sent Messages card.
Purpose
The Sent Messages cards display the message sendouts that have taken place in your Mapp Engage system in the last 15 days.
Cards are available for all Mapp Engage channels (email, SMS, and mobile push). Each card includes the name of the message and important sendout details.
Each message sendout has a separate card. The cards are sorted by sendout date and time. The latest sendout appears at the top. To see more details about the sendout, click anywhere on the card and the card expands. Use the scroll bar to scroll through the cards.
A card for the sendout only appears on the start page when the sendout is finished. The start page does not display sendouts that are still in progress or that were canceled.
If you have not sent any messages in the last 15 days, this column of the start page is empty. If you lack the permissions to view this information, this column is empty.
Permissions
Permission Number | Permission Name | Description |
---|---|---|
605 | Messaging: View Sent Messages. | System user can view messages in the outbox. |
608 | Messaging: View Message Statistics. | System user can view message statistics. |
Email Sendouts
Item | Description |
---|---|
Sendout Timestamp | Displays the date and time when sendout was started. You can see how long sendout took in the statistics. To view the statistics, click the symbol. |
Message Name | Displays the name of the message in Mapp Engage. The message name is for internal use only. Your contacts do not see the message name. |
Sendout Type | Displays the type of sendout.
|
Group | Displays the name of the sendout group. |
Selection | Displays the name of the selection that is applied to the message. A selection is a type of audience filter. A selection finds contacts who match the criteria that you define. You can use selections to send targeted messages to a specific audience. If you did not apply a selection to the sendout, this line is empty. |
KPIs | Displays three important KPIs for your message.
|
Opens the Message Preview window in a separate window. In this window you can view your message, review the personalisations, and send a copy of the message. For more information, see Email Message Preview (window). | |
Opens the message statistics so you can explore the performance of your message in more detail. The message statistics include delivery performance, recipient activity, and more. For more information, see Message Statistics (window). |
SMS Sendouts
You only see SMS cards if you use Mapp Engage to send SMS messages to your contacts. For more information, see SMS Messaging.
Item | Description |
---|---|
Message Name | Displays the name of the message. The message name is the internal name that you assign to the message. |
Sendout Type | Displays the type of sendout.
|
Sendout Timestamp | Displays the date and time when sendout was started. |
Group | Displays the name of the group the message was sent to. |
Selection | Displays the name of the selection that is applied to the message. A selection is a type of audience filter. A selection finds contacts who match the criteria that you define. You can use selections to send targeted messages to a specific audience. If you did not apply a selection to the sendout, this line is empty. |
Opens a preview of the message so you can review the content of the message. For more information, see Email Message Preview (window). |
Mobile Push Sendouts
You only see mobile push cards if you use Mapp Engage to send mobile push notifications to your contacts. For more information, see Mobile Push.
Item | Description |
---|---|
Message Name | Displays the name of the message. The message name is the internal name that you assign to the message. |
Sendout Type | Displays the type of sendout.
|
Sendout Timestamp | Displays the date and time when sendout was started. |
Group Name | Displays the name of the group the message was sent to. |
App Name | Displays the name of the mobile app that receives the push notifications. |
Selection | Displays the name of the selection that is applied to the message. A selection is a type of audience filter. A selection finds contacts who match the criteria that you define. You can use selections to send targeted messages to a specific audience. If you did not apply a selection to the sendout, this line is empty. |
Opens a preview of the message so you can review the content of the message. For more information, see Push Notification Preview (window). |