Visitor Identification

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Mapp Intelligence identifies each visitor through a unique everID (eid), which links all incoming requests to the same user across sessions and devices. This identifier must remain constant in every tracking request to ensure consistent analysis and visitor attribution. If no everID is transmitted, Mapp Intelligence applies a simplified identification method based on the IP address and user agent.

This fallback provides only approximate recognition and should be avoided whenever possible.

Sessions are handled automatically on Mapp’s side, based on the everID and the timestamps of incoming requests. No explicit session parameter or configuration is required.


First-Party Cookies

With first-party cookies, the everID is generated on the client side and stored in your own domain under the cookie wt3_eid. This information is then sent with each tracking request in the parameter eid.

Property

Value

Cookie name

wt3_eid

Cookie content

`;[track ID]

Example content

`;111111111111111

Cookie path

/

Cookie lifetime

6 months

Example Requests

First call (new visitor)

https://track.webtrekk.net/111111111111111/wt?p=600,home&eid=2138210064900146323&one=1

Subsequent calls (returning visitor)

https://track.webtrekk.net/111111111111111/wt?p=600,content&eid=2138210064900146323

Optional Parameters

Parameter

Description

one

Indicates a new visitor. Use 1 for the first request; for all later requests, use 0 or omit the parameter.

ceid

Custom everID. Use this if you maintain your own persistent user identifier instead of the Mapp everID.

Example using a custom ID

https://track.webtrekk.net/111111111111111/wt?p=600,home&ceid=XYZ-232-ABC&one=1

Third-Party Cookies

If first-party cookies cannot be used, Mapp Intelligence can store the everID as a third-party cookie on the tracking domain under wteid_[track ID].

Property

Value

Cookie name

wteid_[track ID]

Cookie content

[ever ID]

Example content

4138210064900146323

Cookie domain

[track domain]

Cookie path

/[track ID]/

Cookie lifetime

6 months

Example Request

https://track.webtrekk.net/111111111111111/wt?p=600,home

Passing the everID

When using server-to-server tracking, you must explicitly pass a persistent visitor identifier in each request. You can either reuse the everID from the client-side cookie or use your own ID via the ceid parameter.

https://track.webtrekk.net/111111111111111/wt?p=600,checkout&eid=2138210064900146323
# or, using a custom ID:
https://track.webtrekk.net/111111111111111/wt?p=600,checkout&ceid=CUST-ID-12345

Note

If both eid and ceid are present, Mapp Intelligence uses ceid for visitor recognition.


Fallback Identification

If neither eid nor ceid is available, Mapp Intelligence attempts to identify visitors based on IP address and user agent.

This ensures that requests are still processed, but returning visitors may not be correctly linked across sessions.


Best Practices

  • Always send the same everID (eid) for the same user across all requests and systems.

  • Prefer first-party cookies for stable, privacy-compliant tracking.

  • Use third-party cookies only if first-party cookies cannot be set in your domain.

  • Send one=1 only for the first request of a new visitor.

  • Use ceid only if your organization manages its own persistent user IDs.

  • Avoid sending multiple identifiers for the same visitor.

  • For hybrid setups (pixel + S2S), use the same everID in both environments.