Set Contact as Control Address

Goal

Set a contact as a control address in Mapp Engage so they receive copies of outgoing messages for all groups or for selected groups.

Prerequisites

Your system user account has permission 240 Contacts: Manage control addresses.

Procedure

1. Go to Audience > Contact Management > All Contacts.

2. Find the contact to set as a control address.

3. Click the context menu in the Actions column next to the contact.

4. Click Control Address.

5. In the Control Address dialog, choose one of the following scopes:

   • All Groups

   • Specific Groups — use the Groups field to add or remove groups.

6. Click Save.