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SMS Scenarios
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SMS Scenarios
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Scenarios for SMS
The SMS scenarios library describes marketing programs that you can set up for SMS. Scenarios combine inspiring marketing ideas with guided setup instructions. They are designed to help you to reach your marketing goals with the tools available in ...
SMS Program With Import, Unsubscribe, Automations
Scenario This scenario creates the following use case for SMS messaging. You import mobile numbers into Mapp Engage with a file (CSV, XML, or text file). Contacts can send inbound SMS messages to Mapp Engage to take part in programs or deals...
SMS Program With Subscribe, Unsubscribe, Automations
Scenario This scenario creates the following use case for SMS messaging. Contacts can subscribe to Mapp Engage by sending an inbound SMS to a short code. Contacts can send inbound SMS messages to Mapp Engage to take part in programs or deals...
SMS Program With Multiple SMS Groups
Scenario This scenario describes how to set up an SMS program that allows contacts to participate in one or more different SMS programs. Use this scenario if you want to manage two or more SMS programs in one Mapp Engage system. When you're fini...
Send Info or T&C via SMS
Scenario This scenario creates the following use case for SMS messaging. An SMS subscriber sends an SMS to the group to get more information or assistance. The inbound SMS contains one of the following words: help, T&C, assist, assistance o...
Send a Reply to Inbound SMS
Scenario This scenario creates the following use case for SMS messaging. An SMS subscriber sends an SMS to the group that contains a certain word. For example, VOTE or COUPON. In response, Mapp Engage sends the subscriber a prepared message ...
Move SMS Replies to Different Engage Group
Scenario This scenario creates the following use case for SMS messaging. A contact sends an inbound SMS to the group. You can optionally limit the automation to SMS replies that contain a particular word or words. In response, Engage automat...
Use Inbound SMS Text in an Email
Scenario Store the text of an inbound SMS from a contact in the contact's profile. Use this text for further communication with contacts. Benefits Record the content of SMS messages that contacts send to your Mapp Engage system. The SMS body ...