---
title: "system-basics-channels"
slug: "system-basics-channels"
status: "update"
updated: 2026-02-10T11:33:02Z
published: 2026-02-10T11:33:02Z
canonical: "docs.mapp.com/system-basics-channels"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels

Mapp Engage supports multiple communication channels that enable organizations to reach contacts across different touchpoints. Each channel is designed for specific interaction patterns — from rich, content-driven messaging to immediate, short-form notifications.

Selecting the appropriate channel depends on your communication objectives, audience context, and the level of interaction you want to achieve.

In this section, you will find dedicated documentation for each supported channel. These guides explain how each channel operates within Mapp Engage and provide practical instructions for creating, sending, and optimizing messages.

---

## Available Channels

- [**Email**](/v1/docs/email-channel-system-basics)

Create personalized, content-rich messages for marketing, transactional, and lifecycle communication. Mapp Engage supports multiple email formats to accommodate different technical and content requirements.
- [**SMS Messages**](/v1/docs/sms-messaging)

Send concise, high-priority text messages with broad device reach.
- [**Push Notifications**](/v1/docs/push-notification-channel)

Deliver timely messages directly to mobile devices to drive immediate awareness and engagement.
- [**In-App Messages**](/v1/docs/in-app-message-channel)

Present contextual messages within your application to guide users, highlight features, or promote relevant actions.
- [**Web Push Notifications**](/v1/docs/web-push-notification-channel)

Engage contacts through browser-based notifications without requiring a mobile app.