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      Import Contacts
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      Import Contacts

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      Article summary

      Objective

      Run an import every night to apply changes made to contact data within the last 24 hours to existing contact profiles and add new contacts. 

      Prerequisites

      FTP credentials are set up in Mapp Engage. For more information, see Credentials and Create New Record (window).

      Whiteboard

      This Whiteboard adds contact data that you have stored on an FTP server to an existing group in Mapp Engage. 

      Show detailed configuration

      1. In the SETUP section, set the frequency to Daily and select a time close to midnight.

      2. Add the job Import Contacts and configure it. Select the Import Mode: Add & Update so that new contacts are added and data of existing contacts is updated in case it changed since the last update.

      Related Topics

      System Whiteboards
      Import Contacts

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