Introduction
System whiteboards allow you to automate operational tasks in Mapp Engage. They are based on Scheduled or Recurring whiteboards and are used to run system-level processes, such as importing contacts or generating reports. This helps reduce manual workload and ensures important data operations run consistently.
Common Use Cases
Automated data imports: Import contacts or other data on a recurring schedule.
Regular reporting: Generate reports or exports at fixed intervals.
Maintenance tasks: Automatically delete groups or remove contacts in batches.
Creating a System Whiteboard
When creating a new whiteboard, select Scheduled or Recurring, then activate the Create system whiteboard toggle.
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The configuration includes:
Whiteboard Name: The name displayed in the system.
Description (optional): Additional context about the whiteboard’s purpose.
Tag(s): Labels used for organization or filtering.
Available Jobs in System Whiteboards
System whiteboards support the following jobs:
Import Contacts: Import contact data into the system.
Generate Export: Create export files according to predefined settings.
Generate Report: Produce reports automatically.
Export Contacts: Export contact data.
Data Import: Import general data beyond contacts.
Delete Group: Remove a group from the system.
Batch Contact Deletion: Remove multiple contacts in a single automated process.