---
title: "Transaction Feed FAQs"
slug: "transaction-feed-faqs"
updated: 2025-12-17T16:43:26Z
published: 2025-12-17T16:43:26Z
canonical: "docs.mapp.com/transaction-feed-faqs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transaction Feed FAQs

### Introduction

This FAQ answers common questions about preparing and delivering Transaction Feeds, including how to handle returns, in-store purchases, cancellations, and historical data.

---

#### How should returns be handled when they occur days or weeks after purchase?

Include all original transaction data, using the same `OrderId` and `EntryId`, and add the return date.

---

#### Do you need information about products purchased in-store?

Ideally, yes. All purchases, whether online or in-store, should be included.

In-store purchases must be identified using the `Channel` field in the Transaction Feed.

---

#### Do you need information about products returned in-store?

Ideally, yes. However, it is understood that providing this information is a common limitation.

---

#### Is it acceptable if there is overlap between one day’s file and the next?

Yes. Transaction lines with the same `OrderId` and `EntryId` will be updated if they already exist.

---

#### What if an order is canceled after it appears in a file but before it is sent to the customer?

Only include entries for items that were actually sent to the customer.

---

#### What if an order was only partially sent to a customer?

As with canceled items, include only entries for items that were sent.

---

#### Should items not relevant to Mapp Fashion be included?

No. Items that are not relevant, such as homeware or electrical goods, do not need to be included.

---

#### Can historical transaction data be delivered in multiple files?

Yes. Historical transaction data can be delivered in multiple files on request.

---

#### What about items such as gift wrap, premium shipping, or gift cards?

Do not include items that do not correspond to a wearable item received by the consumer.