---
title: "Permissions"
slug: "user-management-permissions"
status: "new"
updated: 2025-08-01T08:53:44Z
published: 2025-08-01T08:53:44Z
canonical: "docs.mapp.com/user-management-permissions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Permissions

Permission Management in Mapp Engage defines what users can see and do within the platform – both through the user interface and API. Instead of assigning permissions directly to users, Engage uses a combination of **roles**, **permission scopes**, and **credential records** to manage access securely and efficiently.

This area is divided into six sections:

- *Group (General)* – Set baseline permissions across all groups
- *Group (Specific)* – Fine-tune access at the individual group level
- *Group (Override)* – Apply exceptions using system-wide roles
- *System* – Control access to administration and platform-wide features
- *Contact & Guest* – Manage access to contact data and guest users
- *Credentials* – Store and reuse encrypted access data for external systems

By assigning well-scoped permissions and managing sensitive data securely, you ensure structured, compliant, and transparent workflows across your teams.

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## Why use structured permission management?

- Assign access based on team responsibilities and system roles
- Protect contact data and technical settings through clear boundaries
- Simplify audits and ensure compliance with traceable access logic
- Prevent errors through restricted editing and export rights
- Use encrypted credentials for secure external integrations

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## Where to learn more

- The *Basics* section explains the overall permission model, including roles and credential types
- The *How-To* guides offer step-by-step instructions for configuring permissions and managing access data
- The *Screens & Tables Explained* section shows how to navigate the relevant UI components