Using the Audience API
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    Using the Audience API

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    Article summary

    This chapter describes how to place API calls to get the information you need. There are two ways to do this:

    • Use the Audience API via the Mapp Server

    • Use the Audience API with your own tracking domain

    Audience API via the Mapp Server

    Execute API calls to get all the segments a specified user belongs to. There are 2 versions of the API available. They only differ in the output of possible error messages: Version 2 supports additional information (see Error codes). Thus, it helps to better understand the type of error.

    URI Syntax – Version 2 (recommended)

    Using the Ever-ID

    https://r.mateti.net/segments/v2/{trackId}/{placementId}?everId={everId}

    Using the Customer-ID

    https://r.mateti.net/segments/v2/{trackId}/{placementId}?customerId={customerId}

    Example: Version 2 with Customer-ID

    https://r.mateti.net/segments/v2/1234567891234/23232323/?customerId=04ee2ab263eeb5f0ca1139d7110f 93c8

    View in Apiary

    URI Syntax – Version 1

    Using the Ever-ID

    https://r.mateti.net/segments/v1/{trackId}/{placementId}?everId={everId}

    Using the Customer-ID

    https://r.mateti.net/segments/v1/{trackId}/{placementId}?customerId={customerId}

    Query Parameters

    Parameter

    Type

    Description

    trackId


    String

    Mandatory. The trackId of the Marketing Automation account. How to get the account ID

    placementId

    Long

    Mandatory. How to find the desired placement ID is described here.

    everId

    String

    Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the customer ID. The everId is the Mapp Intelligence device ever ID. Depending on your tracking setup you can get this ID from the first-party or third-party cookie.

    customerId

    String

    Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the ever ID. The customer ID must contain the same value that you use for the customer ID in your tracking.


    Audience API with your own Tracking Domain

    You can also use your own tracking domain or third-party cookies (due to ITP 2.x).

    In this case a separate activation is required. Please contact your Mapp Intelligence consultant.

    There are 2 versions of the API available. They only differ in the output of possible error messages: Version 2 supports additional information (see Error codes). Thus, it helps to better understand the type of error.

    URI Syntax

    {server}/segments/v1/{accountId}/{placementId}?customerId={customerId}

    URI Syntax – Version 2 (recommended)

    Using the Ever-ID

    {server}/segments/v2/{trackId}/{placementId}?everId={everId}

    Using the Customer-ID

    {server}/segments/v2/{trackId}/{placementId}?customerId={customerId}

    Example: Version 2 with Customer-ID

    https://{{OWN_TRACKING_DOMAIN}}/segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f 93c8

    View in Apiary

    URI Syntax – Version 1

    Using the Ever-ID

    {server}/segments/v1/{trackId}/{placementId}?everId={everId}

    Using the Customer-ID

    {server}/segments/v1/{trackId}/{placementId}?customerId={customerId}

    Query Parameters

    Parameter

    Type

    Description

    trackId


    String

    Mandatory. The trackId of the Marketing Automation account. How to get the account ID

    placementId

    Long

    Mandatory. How to find the desired placement ID is described here.

    customerId

    String

    Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the ever ID. The customer ID must contain the same value that you use for the customer ID in your tracking.


    GET Segment Information

    Using the API via the Mapp server

    GET https://r.mateti.net/segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f

    Using the API with your own tracking domain

    GET https:// {{OWN_TRACKING_DOMAIN}} /segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f

    Headers

    content-type: application/json

    Response Syntax

    { 
        "user": <everID>, 
        "segments": {  
           "<segment name>" : <true|false>  
           "<segment name>" : <true|false> 
        },  
        "categories": [ 
           { 
             "id": <urm category id> 
             "title": "<urm category title>" 
             "value": "<urm category value>" 
           }, 
           {  
            "id": <urm category id> 
            "title": "<urm category title>" 
            "value": "<urm category value>" 
           } 
       ] 
    } 

    Example Response

    {     
        "everId": "87235498273549765",     
        "segments": { 
            "men" : true,  
            "high frequency buyer" : false 
        },  
        "categories": [ 
         {  
            "id": 1 
            "title": "URM Custom Profile Macro Status" 
            "value": "6" 
         }, 
         {  
            "id": 2 
            "title": "URM RFM Status" 
            "value": "322" 
         }, 
         {  
            "id": 3 
            "title": "URM Predicted conversion probability %" 
            "value": "" 
         } 
                
       ] 
    } 

    Some of the URM values are returned as numerical values. You can find the corresponding meaning of the numbers below.


    Possible Error Codes

    Error Code

    Message

    Description

    200

    OK

    The response body includes all found segments and URM categories belonging to the user specified in the request.

    400


    Only Version 1: The placement could not be found. The placement ID could not be found. This means either that the placement ID does not exist or that it is not an Audience API placement.

    400

    No segment data available yet

    Only Version 2: It is a new Visitor or the Inkognito Mode is activated

    400

    No Cookie available

    Only Version 2: Cookie Storage is blocked. In this case there is no Cookie data available.

    401


    The account ID could not be found.

    403


    The Audience REST API is not activated for this account.

    404


    The user could not be found.


    Mapping Table for URM Status

    There are four mapping tables available for the URM status.

    Current Customer Journey Status ("MicroCustomerJourneyStatus")

    Numeric Value

    Type

    Description

    0

    UNKNOWN

    Unknown.

    1

    OFFSITE

    The user had contact outside the website.

    2

    ONSITE

    Default. The user had contact on the website.

    3

    PRODUCT_VIEW

    The user had viewed a product.

    4

    ADD_TO_BASKET

    The user has placed a product in the shopping cart but has not purchased it.

    5

    BUYER

    The user has executed the order.


    Customer Journey Status ("MacroCustomerJourneyStatus")

    Numeric Value

    Type

    Description

    0

    UNKNOWN

    Unknown.

    1

    OFFSITE

    The user had contact outside the website.

    2

    ONSITE

    Default. The user had contact on the website.

    3

    PRODUCT_VIEW

    The user had viewed a product.

    4

    ADD_TO_BASKET

    The user has placed a product in the shopping cart but has not purchased it.

    5

    REGISTRATION

    The user has logged in.

    6

    BUYER

    The user has placed an order (new customer).

    7

    REBUYER

    The user has executed more than one order (repeat buyer).


    Gender

    Numeric Value

    Type

    Description

    0

    UNKNOWN

    Default: Unknown.

    1

    MALE

    Male.

    2

    FEMALE

    Female.


    E-Mail Opt-In

    Numeric Value

    Type

    Description

    0

    UNKNOWN

    Default: Unknown.

    1

    YES

    Yes.

    2

    NO

    No.


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