--- title: "Visitors - User-Relationship Management - User - RFM Group" slug: "visitors-urm-user-relationship-management-urm-customer-rfm-group" updated: 2024-04-19T09:24:43Z published: 2024-04-19T09:24:43Z canonical: "docs.mapp.com/visitors-urm-user-relationship-management-urm-customer-rfm-group" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Visitors - User-Relationship Management - User - RFM Group **The User RFM Group analysis shows how many visits were performed by user groups according to the RFM model. It is useful for evaluating the purchase behavior of users.** RFM is the acronym for Recency, Frequency and Monetary. Use the help in the context menu to get detailed information on the included dimensions and metrics. ## Additional Information Training chapter [Extended user-centric analyses](/v1/docs/analyses-7-extended-user-centric-analyses)