Whiteboard Components

In this page you'll find all available steps to add to your Whiteboard. Click on the links to find out more information and get started!

Time​

Use the ​Wait​ or ​Schedule​ steps to place a delay between the events, jobs, or filters on your whiteboard plan.

Symbol	Element Name
	Wait​
	​Schedule​

Events

Events react immediately to the activity of a contact. A Mapp Engage system or an external system such as an API can also perform the action.

Symbol	Event Name
	Reacts to Email Message
	Reacts to SMS
	In-App Message Delivered
	​Email Response Received
	Push Response Received
	​Single Email Message Sent to Contact
	Enters Group
	Exits Group
	Enters / Exits Web Audience (Mapp Acquire)
	Changes Profile Attribute
	Changes Member Attribute
	Transaction Registered
	Product Catalog Event
	App Event
	Web Event (Acquire)
	Related Data: User-Specific Record Added
	Wishlist Event
	Abandoned Cart Event
	Mapp Connect External Event
	Multiple Event

Jobs​

A job is the action that Mapp Engage carries out when a contact reaches the corresponding step on the whiteboard plan.

Symbol	Name
	Whiteboard Audience
	​Import Contacts
	Send Email
	Send SMS
	Send Push Notification
	Send Web Push Message
	Display In-App Message
	Split Email Sendout
	Split Push Sendout
	Send Direct Mail
	Send AMP Message
	Send Email To System User
	​Change Profile Attribute
	Add to / Remove from Group
	Transfer Between Groups
	Add To / Remove From Web Audience (Mapp Acquire)
	Related Data: Add / Update Record
	Send HTTP Request
	​Add to Blacklist
	Delete Contact
	Generate Export
	Generate Report
	Export Contacts
	Data Import

Filters​

Filters check the behavior or profile values of your contacts. All filters can be used to create a split. 

Symbol	Name
	Segment
	Attribute Value
	​Group Membership
	Email Reaction
	Random Split
	Best Channel