---
title: "Whiteboards: Create"
slug: "whiteboards-create"
updated: 2025-12-10T14:16:47Z
published: 2025-12-10T14:16:47Z
canonical: "docs.mapp.com/whiteboards-create"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Whiteboards: Create

## Overview

The *Whiteboards* interface offers three ways to set up a new whiteboard: start from a blank canvas, reuse an existing whiteboard, or base the setup on a template.

---

## Navigation Path

*Automations > Whiteboards > Create new Whiteboard*

On the **Create new Whiteboard** view, three options are available:

- **Start from scratch** – start with a blank whiteboard and build the journey step by step.
- **Reuse a Whiteboard** – duplicate and adapt an existing whiteboard.
- **Create from template** – choose from pre-built journeys provided by Mapp.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-Q77S1PE2.png)

---

## Creation Options

### 1 Start from scratch

Use **'Start from scratch'** to manually configure a new whiteboard, beginning with basic details such as type, name, and tags.

*Automations > Whiteboards > Create new Whiteboard > Start from scratch*

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-76GQ2C3T.png)

| Settings & Actions | Description |
| --- | --- |
| Type | Select the whiteboard type: **Recurring**, **Event-based**, or **Scheduled**. |
| Whiteboard name | Name used to identify the whiteboard. |
| Description (optional) | Optional text that describes the purpose or content of the whiteboard. |
| Tag(s) | Tags assigned to the whiteboard. |
| Save and continue | Saves the configuration and continues to the next step in whiteboard creation. |

---

### 2 Reuse a Whiteboard

Use **Reuse a Whiteboard** to duplicate and adjust an existing whiteboard.

*Automations > Whiteboards > Create new Whiteboard > Reuse a Whiteboard*

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-EUCAPB9S.png)

| Settings & Actions | Description |
| --- | --- |
| Select a whiteboard by name / Find a whiteboard | Use **Reuse a Whiteboard** to duplicate and adjust an existing whiteboard. |
| Select Whiteboard | Confirms the selected whiteboard and proceeds with the creation. |

---

### 3 Create from template

Use **Create from template** to start from a pre-built journey template.

*Automations > Whiteboards > Create new Whiteboard > Create from template*

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-5W8UFPVU.png)

| Settings & Actions | Description |
| --- | --- |
| Select a template by name or ID / Find a whiteboard | Search field to find and select a template to use for the new whiteboard. |
| Select Template | Confirms the selected template and proceeds with the creation. |

#### Available Templates

- Abandoned Cart
- Happy Birthday
- Welcome Message