Disclaimer


This manual is the intellectual property of Webtrekk GmbH. This includes the contents but also all images, tables, and drawings. Change or removal of copyright notices, registering mark or control numbers are not allowed. Any use not permitted by German copyright law requires the prior written consent of the respective author or creator. This applies in particular to reproduction, editing, translation, storage, processing or distribution of contents in databases or other electronic media and systems.


Webtrekk GmbH allows the use of the content solely for the contractual purpose. It should be noted that the contents of this manual may be subject to changes, without that a reporting obligation on the part of Webtrekk GmbH can be derived from this. Users of this manual must independently obtain information themselves, whether modified versions or notes to the contents are present, for example on the Internet at https://docs.webtrekk.com/, and take these into account during operation.


All information provided in this manual is made available by Webtrekk GmbH. Webtrekk GmbH assumes no liability or warranty for errors or omissions in this manual, but avow for products and services according to the agreement which is expressly laid down for the respective products and services. The information contained in this manual result in no further liability.



Webtrekk GmbH
Robert-Koch-Platz 4
10115 Berlin
Germany



Phone +49 030 - 755 415 - 0
Fax +49 030 - 755 415 - 100
support@webtrekk.com
www.webtrekk.com


Introduction


With the entry into force of the General Data Protection Regulation (GDPR) on May 25, 2018, you as a company are obliged to provide your end users with the data stored about them on request.


GDPR primarily regulates the control of personal data of citizens within the European Union and Economic Area. Among other things, users have the right to request a copy of their personal data collected by the data controller (for example, companies that collect this data for further processing). This data must then be provided to the user in a standard electronic format. It also regulates the "right to be forgotten" which means that the end-user may require companies, for example, to delete all personal data collected about him, or to stop any further dissemination or processing of this data by third parties.



Webtrekk provides the Data Privacy Compliance Manager in order to be able to meet these legal requirements. With this tool, you can easily retrieve your customers' information and export data that is filtered for a single user in an electronic format.

This documentation explains the technical prerequisites for using the Data Privacy Compliance Manager and how you can retrieve or delete user information.