Add an Attachment to a Message
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Add an Attachment to a Message
- 1 Minute to read
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- DarkLight
Article summary
The goal is to attach files, such as PDFs, text files, or images, to emails created manually in Mapp Engage. Users can add attachments from either the content store or their local disk, with Mapp Engage supporting nearly all file types. Multiple files can be attached, and while there is no limit on the number or size of attachments, the total message size must remain under the default maximum of 2 MB. To increase this limit, users should contact their account manager, as larger messages may be flagged as spam by email clients and filters. The procedure involves creating a new message, selecting the email type, and uploading attachments from either the local directory or the content store. Users can add multiple attachments and must save their changes by clicking "Save as Draft."
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Goal
To attach a file to an email. For example, attach PDF files, text files, or images to your email message.
Prerequisites
You create emails manually in Mapp Engage (not in the CMS).
Background Information
You can add an attachment from the content store or from your local disk. Mapp Engage supports almost any file type. You can add multiple files to the same email.
Hint:
Mapp Engage does not limit the number or size of your attachments, as long as the message remains below the maximum message size. The default maximum message size is 2 MB. To increase the maximum message size for your system, contact your account manager.
Large messages can have an impact on deliverability. Some email clients and spam filters classify large messages as spam.
Procedure
In the Main Navigation, click Create New > Message.
⇒ Step 1. Type opensEnter message information and select Email from the Type drop-down list.
Click Create.
⇒ Step 2. Content opens.Expand the Advanced Options area.
In the Attachments area, upload the attachment.
Local File: Attaches a file from your local directory. Click File Upload to select a file.
Content Store: Attaches a file from the Mapp Engage Content Store. Click Browse to select a file.
Click Add Attachment to add the attachment to the message.
Repeat steps 3–4 to add additional attachments to the email.
To save your changes, click Save as Draft.
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