AMP Message Statistics
    • 2 Minutes to read
    • Dark
      Light

    AMP Message Statistics

    • Dark
      Light

    Article summary

    There are two ways you can access AMP Email statistics.

    1. From the AMP Email Message Overview:
      In the ​Actions​  column click  and then  Stats for all sent messages, or Message Statistics for the specific message that is opened.

    2. From the main menu:
      Select Statistics > Group Messages > AMP Email. The AMP Email Statistic Overview table opens. Click the specific message to open Message Statistics.

    Statistics overview

    Overview of all sent AMP Email Messages, and an Export option.

    Column

    Description

    Message Name

    The message name is unique per message. Clicking it opens statistics for this particular message.

    Status

    Contains status for sent messages only.

    Send date

    Date and time of message Sendout.

    Segment Name

    Name of the targeted user segment.

    Subject

    The subject line of the message.

    Accepted & Bounced

    A number of total Accepted (Delivered) and total Bounced messages from the entire Sendout volume.

    Open rate & CTR

    % of opened vs. accepted messages and % of clicked vs. opened messages.

    Actions

    List of following actions:

    • View Message

    • View Statistics

    • Archive - this will also archive related message from the Message overview table

    Message statistics

    Overview of the particular message Sendout performance containing Message Information, Delivery Performance and Recipient Activity sections.

    Message information

    Provides details such as email subject, segment name and size, and Sendout time.

    Delivery performance

    Statistic

    Definition

    Accepted Rate

    Represents the percentage of delivered vs. sent messages.

    Messages Sent

    Total number of sent messages.

    Accepted

    Total number of delivered messages.

    Bounced

    Total number of bounced (not delivered) messages.

    Skipped

    Total number of skipped messages.

    Recipient Activity

    Statistic

    Definition

    ​Confirmed Open Rate

    Shows the number of unique confirmed openers divided by the total number of accepted messages. Confirmed openers include all messages where the tracking pixel was displayed and/or a link was clicked. It is possible that some recipients opened the message with images suppressed and did not click any link, in which case the open will not be counted.

    ​Confirmed Open Rate = Confirmed Openers / Accepted messages​

    Confirmed Openers

    Shows the number of recipients who opened a message. If a recipient opens a message more than once, this only counts as one.

    ​Confirmed Opens​

    Shows the total number of times a message was opened.

    This represents the total number of times a message is displayed, whether fully opened or within the preview pane). Confirmed opens include all messages where the tracking pixel was displayed and/or a link was clicked. It is possible that some recipients opened the message with images suppressed and did not click any link; in these cases, the open cannot be counted. 

    Clickers

    Display the number of recipients who have clicked on any link in the message. If a recipient clicks more than one link in the message, this only counts as one.

    CTO

    CTO stands for Click-To-Open rate. It represents number of clickers (recipients who click on any link in the message) divided by the number of confirmed openers for the message.

    ​Click-To-Open Rate = Clickers / Confirmed Openers​

    CTR 

    CTR stands for Click Through Rate. It represents the number of recipients who click on a link in a message divided by the number of accepted messages.

    CTR = Clickers / Accepted messages​

    ​Total Clicks

    Shows  the total number of clicks on any link in the message.


    Was this article helpful?