Goal
To assign a group role to a system user.
Prerequisites
The system user has a contact profile — group roles can only be assigned to users who have one.
Background Information
This procedure covers group roles that you assign manually. The roles Mapp Engage assigns automatically — owner, recipient, and guest — are not set here. Tip: to check the group permissions of a system role, open the Group (Override) tab in the Permissions area.
Procedure
In the main navigation, click User Management > System Users.
Next to the system user, click the actions icon > Group Roles, then click Add.
Choose the Group Role and select the groups or group categories. For the role options (Manager, Custom, Message Statistics Viewer) and the selection settings, see Assign Group Role (window).
Click Assign. The Result – Group Assignment window shows which groups received the role.