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Automation Scenarios for System Tasks
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These scenarios show you how to automate routine system tasks. Automations save time and effort when you work in Mapp Engage.
Each scenario provides setup instructions.
To see scenarios for customer lifecycle marketing, see Automation Scenarios for Customer Lifecycle Marketing.
Task Type | Program | Scenario | Benefits |
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![]() Exports and Statistics | Automate regular delivery of exports - for example, on a daily or monthly basis. This can be a one-time execution or a repeated schedule. |
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Automate the export of message statistics after every group sendout. Mapp Engage sends the statistics to a server or to an email address. You can choose to export data in a CSV or Excel file. |
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Group Maintenance | Automate regular import of a CSV, XML or text file that contains contact data. Use the file to add new contacts to a group or to update profile data. This can be a one-time execution or a repeated schedule. |
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Schedule automated import of new contacts on a weekly basis. After import, you want to send a welcome message to the newly imported contacts. A selection filters for the new members. This prevents the welcome message from being sent to existing contacts, as well. |
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Configure a Reactivation Campaign Template | Reactivate recipients who have not opened a message for a certain period of time and to delete abandoned email addresses from the system. |
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Automatically unsubscribe group members who send a reply to a message. Only replies that contain a key word - for example, "unsubscribe" or "do not contact" - result in an unsubscribe. You can define your own key word. |
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System Upkeep | Automatically delete related data records after a certain period of time. The records are deleted permanently. The data cannot be restored. |
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