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      Change Credit (S)
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      Contents

      Change Credit (S)

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      Article summary

      This job grants additional credits to the credit account of a system user.

      In Engage, you must have a credit account to send messages, upload images, or import files. The credits on this account let you send messages and complete other system tasks.

      General

      ​Name​

      Displays the name of the automation that is defined in the ​Edit Event​ window.

      ​Description​

      Displays the description of the automation that is defined in the ​Edit Event​ window.

      ​Event​

      Displays the event that is defined in the ​Edit Event​ window. Every time this event occurs, Engage executes the dependent job.

      ​Job​

      Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see ​All Available Event-Based Jobs​.

      Define Job​

      This area defines the specific parameters of the job.

      Setting

      Description

      ​Contact​

      This input field defines the system user whose credit is changed. Use the symbol to select one user.

      • ​Use Event Parameter:​ When selected, this check box grants more system credit to the system user involved in the event.

      ​Credit Amount​

      This input field defines the amount of credit added each time that the job executes.

      Define Delay​

      In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

      Hint:

      Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay

      • ​Delay:​ Defines whether there is a delay between the event and the resulting job.

        • ​No: ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.

        • ​Yes: ​Creates a delay between the event and the resulting job.
          ​Unit:​ Defines the unit of time with which Engage calculates the delay.
          ​Value:​ Defines the duration of the delay.

      Actions

      The following actions are available:

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