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Changes Profile Attribute
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The system registers this event when the profile data of a contact changes. The profile change can be a change that is made by the contact, or an automatic change made by Mapp Engage or another system. You can restrict the event to certain profile changes that you define. For example, a change to the mobile number. You can create a split with this event. A split divides one path on the whiteboard into a positive and negative path. Each contact follows one of the two paths, depending on whether the contact completes the action that is defined in the event.
In order to prevent infinite loops, If the job “Change Profile Attribute” is executed by a Whiteboard, it won't trigger a “Changes Profile Attribute” Event in another Whiteboard.
The Changes Profile Attribute event includes the following profile changes:
Profile data changes entered on the user interface.
Profile data changes transmitted via API.
The Changes Profile Attribute event excludes the following profile changes:
Profile data changes that result from contact import into the system.
Profile data changes that result from an XML job package (asynchronous SOAP).
The following API methods trigger this event:
userUpdateProfile
userReplaceProfile
userReplaceProfileByEmail
The following API methods do not trigger this event:
membershipUpdateAttribute
Configuration
Settings | Description |
---|---|
Any Profile Attribute | All profile changes produce the event. |
Specific Profile Attribute | Only profile changes to a specific profile attribute produce the event. Select the attribute from the drop-down list. |
Attribute | Defines the attribute that the system checks. You can select one or more attributes.
|
Operator | Defines the operator which the system uses to check the attribute value. Depending on the selected attribute, different operators are available. .Following operators are available:
|
Value | Defines the attribute value that the system checks. Depending on the selected attribute, you can select a value from the drop-down list or define the desired value in the input field. |
Add Attribute | Adds additional attributes and value fields. You can select up to 10 attributes. |
The system does not register this event for changes to existing profile values that are made by an import or XML job. For example, asynch SOAP.