---
title: "Changes Profile Attribute"
slug: "changes-profile-attribute"
updated: 2025-02-03T12:59:31Z
published: 2025-02-03T12:59:31Z
canonical: "docs.mapp.com/changes-profile-attribute"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changes Profile Attribute

## Overview

The system registers this event when the profile data of a contact changes. The profile change can be:

- A modification made by the contact.
- An automatic change made by Mapp Engage or another system.

You can restrict the event to specific profile changes, such as a change to the mobile number. A split can be created with this event to divide one path into a **positive** and **negative** path, allowing contacts to follow a path based on whether they complete the defined action.

### Included Profile Changes:

- Profile data changes entered via the user interface.
- Profile data changes transmitted via API.

### Excluded Profile Changes:

- Profile data changes resulting from contact import into the system.
- Profile data changes resulting from an XML job package (asynchronous SOAP).

### API Methods

#### Methods that Trigger this Event:

- `userUpdateProfile`
- `userReplaceProfile`
- `userReplaceProfileByEmail`

#### Methods that Do Not Trigger this Event:

- `membershipUpdateAttribute`

**Note:** To prevent infinite loops, if the "Change Profile Attribute" job is executed by a Whiteboard, it will not trigger a "Changes Profile Attribute" event in another Whiteboard.

## Configuration

| Settings | Description |
| --- | --- |
| **​Any Profile Attribute​** | All profile changes trigger the event. |
| **​Specific Profile Attribute​** | Only changes to a specific attribute trigger the event. You can select the attribute from a drop-down list. |
| **​Attribute​** | Defines the attribute that the system checks. You can select one or more attributes. - ​**Any of the following**:​ Selected attributes are combined using the **OR** operator. Contacts must match at least one specified attribute.ast one of the specified attributes to continue down the path. - **​All of the following**:​ Selected attributes are combined using the **AND** operator. Contacts must match all specified attributes. |
| **​Operator​** | Specifies how the system evaluates the attribute value. Depending on the selected attribute, different operators are available. - ​**Equals**:​ Selects contacts who have a value in the selected attribute that exactly matches the desired value. - ​**Does Not Equal**:​ Selects contacts who lack the selected value in the selected attribute. - ​**Contains**:​ Selects contacts who have a value in the selected attribute that contains the desired characters. - ​**Starts with**:​ Selects contacts who have a value in the selected attribute that starts with the desired characters. - ​**Ends with**:​ Selects contacts who have a value in the selected attribute that ends with the desired characters. - ​**Matches**:​ Selects contacts who have a value in the selected attribute that matches the desired regular expression [Regex]. - **​Is Empty**:​ Selects contacts who have no value in the selected attribute. The selected attribute is empty. - **​Is Not Empty**:​ Selects contacts who have any value in the selected attribute. - ​**Is Greater Than**:​ Selects contacts who have a value in the selected attribute that is greater than the value entered in the input field. - ​**Is Greater Than or Equals**:​ Selects contacts who have a value in the selected attribute that is greater than or equal to the value entered in the input field. - **​Is Less Than**:​ Selects contacts who have a value in the selected attribute that is less than the value entered in the input field. - **​Is Less than or Equals**:​ Selects contacts who have a value in the selected attribute that is less than or equal to the value entered in the input field. |
| **​Value​** | Defines the attribute value that the system checks. You can select a value from a drop-down list or manually enter a value. |
| **​Add Attribute​** | Allows adding up to 10 additional attributes and value fields. |

> [!NOTE]
> **Note:**
> 
> The system does not register this event for changes to existing profile values made by an import or XML job (e.g., asynchronous SOAP).

## Related

- [Profile Attributes](/profile-attributes.md)