Communication

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Communication

6 Articles in this category

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Email Response Received

Engage registers this event when an email message generates a response (a technical notification that Engage receives regarding a problem with email message sendout or delivery). Configuration Related Topics Responses Message Categories ...

In-App Message Delivered

This event registers when an In-App message is delivered to a contact. Configuration Related Topics In-App Messaging

Push Response Received

This event registers when a Mobile Push Notification is delivered to a contact. Configuration Related Topics Mobile Push Notifications

Reacts to Email Message

The system registers this event when a contact opens an email or clicks a link in an email. Configuration Message links are displayed in the Configure Event panel in the following format: URL (ID: messageid_linkid) when selected in ...

Reacts to SMS Message

The system registers this event when a contact replies to an SMS message. Configuration Use Case Target Contacts Based on Their SMS Responses: Setup with Shared Short Code and Keyword

Single Email Message Sent to Contact

Engage registers this event when a single email is sent to a contact. Configuration Related Topics Message Categories