Voucher Manager

The Coupon Manager administers coupons that are sent to recipients in messages. The coupons are created in an external system and imported into Mapp Engage. Once imported, Mapp Engage manages the coupons in a coupon list. The coupons in a coupon...

Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the Coupon Manager, contact your customer service representative. When the feature is enabled, permissions are used to restrict access to d...

Navigation Path​ In the ​ Main Navigation ​, click ​Content​ > ​Voucher Manager > Coupon​ . ⇒ The ​ Coupon Lists ​ window opens to the ​ Coupon Manager ​ tab. Coupon Lists Overview (window)​ Coupon lists in Engage are managed in the ​C...

Navigation Path​ In the ​ Main Navigation ​, click ​ Content​ > ​Voucher Manager ​ > Coupon . ⇒ The ​ Coupon Lists ​ window opens to the ​ Coupon Manager ​ tab. In the ​Actions​ column, click    > ​Import ​. ⇒ The ​ I...

Navigation Path​ In the Main Navigation , click Content​ > Voucher Manager​ > Coupon . ⇒ The Coupon Lists window opens to the ​Coupon Manager ​ tab. Click Create . ⇒ The Coupon List window opens. Create New Coupon List (wind...

Goal​ To create a coupon list. Prerequisite​ The Coupon Manager is a billable feature that must be activated for your system. To activate the Coupon Manager, contact your Account Manager. Background Information​ In Mapp Engage, coupons are mana...

Goal​ To import coupons into an existing coupon list. Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the Coupon Manager, contact your customer service representative. The coupons h...

Goal​ To add coupons to a message. In the ​Compose Message​ window, coupons are added to a message with a ​Mapp Engage Variable​. In the ​CMS​, coupons are either added to a message with a placeholder (see ​Add Coupons to a CMS message​) or the C...

Goal​ To send coupons from a coupon list as barcodes with the Barcode Generator. It is very important to test the barcode that Engage generates on the destination scanning device before message sendout. The selected barcode type must support the ...

Goal​ To generate an export of coupon information. Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the Coupon Manager, contact your customer service representative. The coupon expor...

Goal​ To forward a coupon message to one or more email addresses. Background Information​ Engage cannot track forwards that are made with the forward button in a recipient's email client. Engage only manages forwards that are created within the E...

Goal​ To change the owner of a coupon list. Prerequisite​ The Coupon Manager is a billable feature that must be activated for your system. To activate the coupon manager, contact your customer service representative. Background Information​ It ...

Goal​ To edit coupon list information. You cannot change the name of a coupon list. The name is a unique identifier in the system and is used to add the coupons to a message (see Add Coupons to a Message​ ). Prerequisite​ The Coupon Manager i...

Goal​ To copy the settings of a coupon list. The coupons from the original coupon list are not copied. The owner of the new coupon list is automatically the user who creates the copy. Prerequisite​ The Coupon Manager is a billable feature that mu...

Goal​ To configure the settings for a coupon list so that a reminder message is sent when a predefined number of coupons is reached. Prerequisite​ The Coupon Manager is a billable feature that must be activated for your system. To activate the co...

Goal​ To delete an archived coupon list. Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the coupon manager, contact your customer service representative. The coupon list to delete ...

Goal​ To archive an active coupon list. Background Information​ In Engage, coupons are managed in coupon lists. To ensure well-organized coupon management, each coupon list should only contain one type of coupon (for example, free shipping or 25%...

Goal​ To reactivate an archived coupon list. Background Information Only active coupon lists can be added to messages. Archived coupon lists must be reactivated before they are used for message sendout (see ​Archive a Coupon List​ ). Prerequisi...

Goal​ To resume sendout of a message that is paused due to an insufficient number of coupons after additional coupons are imported. Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the ...

Goal​ To display different parts of the message, based on coupon availability. Prerequisites​ The Coupon Manager is a billable feature that must be activated for your system. To activate the coupon manager, contact your customer service represent...