Voucher Manager

The Voucher Manager allows you to manage and send coupons (unique codes) and barcodes (scannable codes) to your contacts in Mapp Engage.

These codes are typically created in an external system, such as an online shop or CRM. Once imported into Mapp Engage, they are managed and delivered through the Voucher Manager — either as plain coupon codes or as scannable barcodes.

Why use the Voucher Manager?

• Add personalized discounts to campaigns

• Boost engagement and conversions

• Connect online messaging with offline redemptions

• Track code usage for each contact

• Ensure one-time use and prevent duplicates

Key Functions

• Manage coupon lists and code imports

• Insert coupons or barcodes into messages

• Automatically assign codes during sendout

• Export usage data for analysis

What you’ll find in this section

This documentation area is divided into three main parts to help you get started and work efficiently with the Voucher Manager:

• Basics

  Learn the foundational concepts behind vouchers and barcodes. Understand how they work, how to set them up, and how to integrate them into your messages.

• How-To Guides

  Step-by-step instructions for common tasks such as importing coupons, sending personalized messages, generating barcodes, and exporting data.

• Screens & Tables Explained

  Detailed descriptions of the Voucher Manager’s user interface — including table columns, available actions, and screen-specific tips. These pages are also available directly via the “Help” buttons in Mapp Engage.