Copy a Sent Message

Goal ​

To create a copy of a message that has already been sent in your Mapp Engage system.

You can only copy a message with the status Sent, Canceled, or Failed.

Procedure​

1. In the ​main navigation, click ​Messages > Outbox > Email/SMS.

2. Click and Copy next to the message you want to copy.

   

3. Mapp Engage copies the message. The message content and settings are identical to the original content. This includes the description, external message ID, tags, message category, attachments, character encoding, and other settings.

4. You can edit, save, or send a copy of the message.