Edit Read Mode (window)
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Edit Read Mode (window)
- 1 Minute to read
- Print
- DarkLight
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Navigation Path
In the Main Navigation, click Audience > Contact Management > Group Members.
From the Group drop-down list, select a group.
⇒ The Group Members window opens.In the Actions column, click
Read Mode.⇒ The Edit Read Mode window opens.
Read Mode.Purpose
In this window, you can change the read mode settings of a group member.
The read mode stores information about how a recipient prefers to receive messages within a Mapp Engage group.
Hint:
Read mode preferences are only valid within a specific group. These settings do not apply for messages that the contact receives from other Mapp Engage groups.
The preferences that you enter in this window override any read mode preferences that have been imported into Mapp Engage in an XML or CSV file
Actions
Action | Description |
|---|---|
Set Read Mode | Saves changes to the read mode preferences and closes the window. |
Settings
This area controls read mode preferences for email.
You can only see these fields if the contact has an email address that is stored in their profile.
Field | Value | Description |
|---|---|---|
Mode Selection | allow | If available, a group message is sent to the contact in this channel. |
deny | Group messages are never sent to the contact in this channel. | |
prefer | The contact prefers this channel for communication. | |
Format Preference | email-html | The preferred email message format is HTML. |
email-html-multipart | The preferred email message format is a multipart email with both HTML and plain text. | |
email-text | The preferred email message format is plain text. |
SMS
This area controls read mode preferences for SMS.
You can only see these fields if the contact has a mobile number that is stored in their profile.
Field | Value | Description |
|---|---|---|
Mode Selection | allow | If available, a group message is sent to the contact in this channel. |
deny | Group messages are never sent to the contact in this channel. | |
prefer | The contact prefers this channel for communication. | |
Format Preference | mobile-sms | The preferred mobile format is standard SMS (160 characters). |
Mobile Push
This area controls read mode preferences for push notifications.
You can only see these fields if the contact has a mobile app alias that is stored in their profile.
Field | Value | Description |
|---|---|---|
Mode Selection | allow | If available, a group message is sent to the contact in this channel. |
deny | Group messages are never sent to the contact in this channel. | |
prefer | The contact prefers this channel for communication. | |
Format Preference | fax-printed | The preferred format is standard push notification. |
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