---
title: "Voucher Manager"
slug: "engage-syste-basics-content-voucher-manager"
description: "Use the Mapp Engage Voucher Manager to import coupon codes, create barcodes, and assign a unique code to each contact when a message is sent."
status: "update"
updated: 2026-10-20T14:32:03Z
published: 2026-10-20T14:32:03Z
canonical: "docs.mapp.com/engage-syste-basics-content-voucher-manager"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voucher Manager

Use the Voucher Manager to send coupon codes and barcodes with your Mapp Engage messages. You import the codes from your online shop, CRM, or another system into a coupon list. During sendout, Mapp Engage inserts a different code for each recipient.

For how codes are assigned and what happens when a coupon list runs out, see [Understanding Vouchers](/v1/docs/voucher-manager-basics).

---

## How It Works

1. Create a coupon list and import your codes. See [Create and Manage Coupon Lists](/v1/docs/managing-coupon-lists).
2. Optional: Create a barcode from the coupon list, from a custom attribute, or from a fixed value. See [Create a Barcode](/v1/docs/create-a-new-barcode).
3. Insert the coupon or the barcode into a message. See [Add a Coupon to a Message](/v1/docs/add-coupons-to-a-message) and [Add a Barcode to a Message](/v1/docs/add-a-barcode-to-a-message).
4. Optional: Show other content when the coupon list runs out of codes. See [Adapt Message Content Based on Coupon Availability](/v1/docs/show-message-parts-using-available-coupons).
5. After sendout, export which contact received which code. See [Create and Generate a Coupon Export](/v1/docs/generate-a-coupon-export).

The following video shows how to create, assign, and track vouchers.

[How to create, assign, and track vouchers in Mapp Engage](https://player.vimeo.com/video/1040084223?badge=0&autopause=0&player_id=0&app_id=58479)

---

## Permissions

Which permissions you need depends on your tasks. To insert a coupon or a barcode into a message, you need permission to view it. With permission 157 or 170, you only see your own coupon lists or barcodes.

| Area | Permission | Allows |
| --- | --- | --- |
| Coupons | 157 Messaging: Edit own coupons | View and edit your own coupon lists |
| 158 Messaging: View all coupons | View all coupon lists in the system |
| 159 Messaging: Edit all coupons | View and edit all coupon lists in the system |
| Barcodes | 170 Barcodes: View and edit own barcodes | View and edit your own barcodes |
| 171 Barcodes: View all barcodes | View all barcodes in the system |
| 172 Barcodes: View and edit all barcodes | View and edit all barcodes in the system |
| Exports | 162 Data Import and Export: Export coupon list | Export coupon lists |

For all permissions, see [Global Permissions List](/v1/docs/global-permissions).