Event-Based

6 Articles in this category

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Event-Based

6 Articles in this category

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Assign Loyalty Level Based on Order Value and Send Email

Objective Assign a loyalty level (e.g. Platinum, Gold, Silver, Bronze) to your contacts based on the value of their first order, and send them a follow-up email. Whiteboard A customer makes their first purchase on your website and sign...

Set up a Simple Abandoned Cart Campaign

This how-to is an example of how you can set up a simple Abandoned Cart Campaign using Abandoned Cart Events. Use Case A user puts a product in the shopping cart of your online shop. If they don't buy anything, they will get a reminder messag...

Target Contacts Based on Their SMS Responses: Setup with Shared Short Code and Keyword

Objective Target contacts based on their response to your SMS Message sent in Mapp Engage. In this use case, the group's reply configuration uses a shared short code with a keyword . If you are using a dedicated code, see Target Contacts B...

Target Contacts Based on Their SMS Responses: Setup with Dedicated Code

Objective Target contacts based on their response to your SMS Message sent in Mapp Engage. In this use case, the group's reply configuration uses a dedicated short code . If you are using a shared short code with a keyword, see Target Conta...

React to Changes to the Contact's Profile Data

Objective React to changes made to a contact's profile data, send them a message to confirm the changes, or explain what the changes will mean. Whiteboard When a contact makes a purchase on the website, the loyalty points they earn are autom...

Increase Revenue by Responding Quickly to Cart Abandonment

This use case demonstrates setting up an Abandoned Cart campaign to increase revenue. All the steps we mention in the video are listed below. Prerequisites Abandoned Cart data must be set up in one of two ways: via a Mapp Connect shop int...