---
title: "All Contacts: Memberships"
slug: "group-membership-window"
updated: 2025-09-24T14:38:26Z
published: 2025-09-24T14:38:26Z
canonical: "docs.mapp.com/group-membership-window"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# All Contacts: Memberships

## Overview

View and manage the groups a selected contact belongs to, including membership status and message counts. From here, you can open the group’s member list or remove the contact from specific groups.

---

## Navigation Path

1. Go to *Audience > Contact Management > All Contacts*
2. In the **Actions** column of the desired contact, select **Memberships**.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-Q0GURGHM.png)

*Example*

---

## Column Definitions

| **Column** | Description |
| --- | --- |
| **Name** | Displays the group name. |
| **Email** | Displays the group’s email address. |
| **Recipient Since** | Shows when the contact joined the group (date and time). |
| **Messages sent to** | Total messages sent to the contact in this group across Mapp Engage channels; excludes system messages and single messages. |
| **Status** | The current membership state in the group (see [Status Definitions](/v1/docs/group-membership-window#status-definitions)). |

---

## Status Definitions

| **Status** | Description |
| --- | --- |
| **Active** | Confirmed member; receives messages from the group. |
| **Pending** | Subscribed but not yet confirmed (e.g., after the first step of a double opt-in). |
| **Awaiting Approval** | Subscription requires owner approval; decision pending. |
| **Deactivated** | Excluded from sendouts due to deliverability issues; can also be deactivated system-wide. |

---

## Actions

| **Action** | Description |
| --- | --- |
| **Go to Group** | Opens the member list for the selected group. |
| **Remove** | Removes the contact from the selected group(s) after confirmation. The contact remains in the system, and profile data is retained. This change is not tracked as an unsubscribe in group statistics. |

The process where a user actively consents to receive messages, ensuring compliance and improving engagement rates.

Deliverability is the ability of an email to reach a recipient’s inbox successfully. It is influenced by factors like sender reputation, authentication, and engagement.

## Related

- [Moderating Group Membership](/moderate-group-membership.md)
- [Group Members: Overview](/group-members-tab.md)
- [Contact Management](/audience-contact-management.md)