Integration Setup Process

1 Minute to read

Print
Share
Dark
Light

Article summary

Did you find this summary helpful?

Thank you for your feedback

This is a high-level process for setting up your Mapp Connect integrations.

A) Create integration between the plugin and Mapp Engage

With Mapp Connect, you can use predefined third-party integrations such as Magento (Adobe Commerce) or Zapier or integrate your own plugins using the Generic integration option in Mapp Connect.

Documentation	Description
Initial setup for all integrations - predefined and custom	This document describes the basic procedure to create an integration in Mapp Connect. Use it to create both custom (your own) and predefined (third-party) integrations. If you don't see Mapp Connect, let your account manager know.
Predefined integration	Use this documentation if you use any third-party plugins available in Mapp Connect. These integrations are already predefined in Mapp Connect, so authentication is possible via the existing UI. Adobe Commerce (Magento) Shopify Shopware Zapier
Custom integration	This page provides information about authenticating and testing your custom plugin and a Postman sandbox with a complete collection of calls. When building your own plugin, you can use our PHP, node.js client, or Java SDK (.jar file), which you will find in our GitHub Repositories. All methods are implemented. Your application needs to handle authentication for Mapp Connect. For example, if your app is UI-based, it needs to have UI options for providing authentication details and handlers for enabling API calls.

Documentation

Description

Initial setup for all integrations - predefined and custom

This document describes the basic procedure to create an integration in Mapp Connect. Use it to create both custom (your own) and predefined (third-party) integrations. If you don't see Mapp Connect, let your account manager know.

Predefined integration

Use this documentation if you use any third-party plugins available in Mapp Connect. These integrations are already predefined in Mapp Connect, so authentication is possible via the existing UI.

Custom integration

This page provides information about authenticating and testing your custom plugin and a Postman sandbox with a complete collection of calls.

When building your own plugin, you can use our PHP, node.js client, or Java SDK (.jar file), which you will find in our GitHub Repositories. All methods are implemented. Your application needs to handle authentication for Mapp Connect. For example, if your app is UI-based, it needs to have UI options for providing authentication details and handlers for enabling API calls.

B) Set up Mapping and Imports

Mapp Connect allows you to define a mapping table to connect your incoming data to its designated destination in Mapp Engage. This enables Mapp Connect to read events and process jobs. The job will not be triggered without a mapping for each type of event. For example, if you are sending an email but have no mapping for email, the email will not be sent.

Documentation	Description
Add Mapping	Mapp Connect has a default mapping template configured in the generic and in most of the third-party integrations. Of course, you can add and edit your own mappings, and these articles show you how.
Edit Mapping
Set Up Data Feeds	Data Feeds are robust data imports that you will set up to get your external data into Mapp Engage. This article explains how to set up these imports step by step.

C) Create Whiteboard Automation

Whiteboards in Mapp Engage allow you to trigger automations based on events from your external apps.

Documentation	Description
Whiteboard automation for Mapp Connect	With Whiteboards, you can create complex customer journeys. This article explains how to do it using events from your integrated apps.

Was this article helpful?

What's Next

Create an Integration

Table of contents