Overview
The List View provides access to Log Tracker entries recorded in the system. Each entry represents a specific event and helps you review user actions and API activity for troubleshooting, auditing, or analysis purposes. Entries are grouped by date and shown in chronological order.
The List View supports reviewing both user-driven and API-driven system activity in one place.
Navigation Path
Administration > Log Tracker > List View
Log Entries
Log entries are grouped by date. If no events exist for a specific day, that date is not shown. Each entry contains detailed information depending on how the event was triggered. Entries are displayed only for dates that contain matching events.
Events performed by Engage users
The following information is shown for entries triggered by actions in the user interface:
Field | Description |
|---|---|
Time | Date and time when the entry was recorded, including the time zone |
Executor | ID of the user or agent who performed the action |
Source | Indicates a user-triggered action ( |
Source Address | IP address of the computer used to submit the request |
Type | Type of action performed |
Action | Action submitted through the interface |
Filter | Name of the filter class that handled the request |
After the Filter component, additional details may appear, including IDs of entities related to the event.
Events performed via API
The following information is shown for entries triggered by API calls:
Field | Description |
|---|---|
Time | Date and time when the entry was recorded, including the time zone |
Executor | ID of the user or agent that initiated the request |
Source | Indicates an API-triggered action ( |
Type | Type of action performed |
Input Parameters | Parameters sent with the API request |
Output Parameters | Parameters returned in the API response |
Source Address | IP address from which the request was sent |
Execution Time | Time required by the system to process the request |
Method Name | Name of the API method used |