New Email Message (window)
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    New Email Message (window)

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    Article summary

    Navigation Path​

    Content​ > ​CMS Messages

    Purpose​

    In this window, you can define the name of the new email message and select the template to use.

    What can I do in this window?

    • Create a message with a predefined template.

    • You can see all available templates in the system. If you do not select a template, Mapp Engage automatically uses the first template in the view.

    • View the available templates in a list format or card format.

    Actions​

    Action

    Description

    ​Save​

    Saves the new message. The ​Compose Email Message​ window opens.

    This button is available when you define the name of your new message.

    ​Cancel​

    Closes the window without saving your changes.

    This button is available when you define the name of your new message.

    Settings​

    Setting

    Description

    Name

    Defines the message name in Mapp Engage. The internal message name helps you find a message elsewhere in the system (for example, in the statistics). The message name is not visible to your contacts.

    • The message name can be edited in the ​Compose Email Message window.

    • The name is limited to 250 characters.

    • Once you defined a name, the ​Save​ button is available.

    Do not use () (parentheses) in the message name if it will be used in link tracking. Parentheses will not be URL-encoded and will break the link.

    Information ​

    The table lists available email templates in your Mapp Engage system.

    Click the desired template to select a template for the new email message.

    Select Email Template

    Item

    Description

    ​Name​

    Shows the name of the template.

    ​Description​

    Shows an optional description of the template. This information is shown in the card view only.

    ​Author​

    Shows the name of the system user who created the template.

    ​Character Encoding​

    Shows the character encoding of the template. This information is shown in the card view only.

    ​Type​

    Shows the type of message the template creates. For example, an email message. This information is shown in the list view only.

    ​Creation Date​

    Shows the date and time the template was created. This information is shown in the list view only.

    ​Last Change​

    This shows the date and time the template was last updated. It is shown in the list view only.

    Display Options​

    Setting

    Description

    Display available templates in cards. To select a template, click anywhere within the card of the desired template.

    The card view shows the relevant information for a record:

    • ​Name

    • ​Description

    • ​Author

    • ​Character Encoding

    Display available templates in a list. To select a template, click anywhere within the row of the desired template.

    The list view shows detailed information for a record:

    • ​Name

    • ​Type

    • ​Author

    • ​Creation Date

    • ​Last Change

    Filters the list of records by entering filter criteria in the column header.

    This option is visible for lists only.

    Sort the list of records by clicking the sort arrows in a column. The records are sorted by the value in the selected column. Click the arrows again to sort the list in the opposite direction. Click the arrows a third time to stop sorting by this value.

    By default, records are sorted by name from A–Z or 0–9.

    This option is visible for lists only.

    Adds or removes columns from the current view. Click  and clear a check box to remove a column from the table.

    This option is visible for lists only.

    Closes the window.

    This option is visible until you define the name of your new message.

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    Navigate to the previous page of records.

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    Navigate to the next page of records.


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