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      Remove Inactive Contacts From Mapp Engage
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      Remove Inactive Contacts From Mapp Engage

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      Article summary

      Objective

      Run a monthly cleanup, purging those contacts who have shown no activity in the past six months.

      Prerequisites

      Before you build the whiteboard, make sure you create a segment that contains lapsed contacts. See these segment examples.

      Whiteboard

      This Whiteboard used the Batch Contact Deletion job to remove inactive contacts from the Mapp Engage system. The job used a segment that contains contacts who haven't been active in the last six months. The frequency is set to monthly.

      Show detailed configuration

      1. Create a recurring system Whiteboard.
         

      2. Add the job Batch Contact Deletion job and select the segment containing the lapsed contacts.
         

      Related Topics

      Batch Contact Deletion

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