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Send New Password to Contact (C)
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This job sends an email with a new password to a contact. The password is randomly generated.
A contact cannot log into the Engage system. Your contacts only need a Engage password if you manage a preference center where contacts can change their message preferences.
You cannot use this job to send a new password to a system user who logs into your Engage user interface to work in Engage. To send a new password to a system user, use the following job: Send New Password to System User (S).
Hint:
The designation (C) means contact-related. In general, you only combine contact (C) events with contact (C) jobs. For more information, see Contact (C) vs. System (S) Automations.
General
Name | Displays the name of the automation that is defined in the Edit Event window. |
Description | Displays the description of the automation that is defined in the Edit Event window. |
Event | Displays the event that is defined in the Edit Event window. Every time this event occurs, Engage executes the dependent job. |
Job | Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see All Available Event-Based Jobs. |
Define Job
This area defines the specific parameters of the job.
Setting | Description |
---|---|
Contact | This input field defines the contact who receives a new password. Use the |
Use Event Parameter | When selected, this checkbox sends a new password to the contact involved in the event. |
Define Delay
In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.
Hint:
Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay
Delay: Defines whether there is a delay between the event and the resulting job.
No: There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.
Yes: Creates a delay between the event and the resulting job.
Unit: Defines the unit of time with which Engage calculates the delay.
Value: Defines the duration of the delay.
Actions
The following actions are available:
Time Frame: Saves your changes and opens the Define Time Frame window.
Edit Event: Opens the Edit Event window.