Target Audiences with Relevant Products
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    Target Audiences with Relevant Products

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    Article summary

    Objective

    Use a contact's order history to send them relevant product information.

    For example, send a message notifying contacts of a new product, but leave out those who recently purchased a similar product.

    Segment

    Segment option 1

    Show detailed configuration

    Use a related dataset created and maintained by your organization: Related Data > Related Data Condition.

    • Condition 1

      Select the related data set you want to use. Add a filter that will identify the product. 

    • Condition 2

      Add another filter to specify the date, for example, a relative date range of the last six weeks.

    • Condition 3

      The number of occurrences should equal 0 since the contact has not purchased the product yet.

    Segment option 2

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    Show detailed configuration

    Use the predefined Transactions related data set that can be populated automatically.

    • Condition 1

      Add a filter to specify the product name.

    • Condition 2

      Specify the relative date range, for example, the last six weeks.

    • Condition 3

      The number of occurrences should equal 0 since the contact has not purchased the product yet.

    Follow-up Action

    Use the segment in your sendout, or to build a Whiteboard.


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