Unsubscribe Member From One Group (C)

This job unsubscribes a member from one group. All other memberships remain unaffected.

A group owner who is also a member of the group can be unsubscribed and still retain ownership of the group. Group managers, deactivated recipients, and members (any status) can all be unsubscribed.

Hint:

An unsubscribe is recorded in the group statsitics. The ​Define Job​ area defines whether confirmation messages are sent to each unsubscribed member. This is the system message ​SysMsgUnsubscribeFromGroup​.

As an alternative, you can remove members from groups. Removing members does not affect the group statistics, and no confirmation messages are sent. See ​Remove Member From Group (C)​.

Hint:

The designation (C) means contact-related. In general, you only combine contact (C) events with contact (C) jobs. For more information, see ​Contact (C) vs. System (S) Automations​

Recommended Automations​

An automation is a combination of an event plus a resulting job. The following combinations are recommended. It is possible to create other combinations, as well, but not all combinations of events and jobs result in meaningful system behavior.

• Message Link Clicked (C) + Unsubscribe Member from One Group (C): This combination unsubscribes a member from a group when he clicks on a link in a message.

For this combination, check ​Use Event Parameter​ for the following fields: ​User​ and ​Group Name​.

Hint:

To save time, add an unsubscribe link to a message using a Engage Variable.

General

Define Job​

This area defines the specific parameters of the job.

• Contact: This input field defines the contact who is unsubscribed. Use the symbol to select one contact.

  • Use Event Parameter: When selected, this checkbox selects the same contact that was involved in the event and uses him for the job.

• Message: This drop-down field defines a message. This is the message to which the unsubscribe is attributed in the statistics.

• Send Confirmation: This drop-down field defines whether the contact receives a confirmation email. This is the system message ​SysMsgUnsubscribeFromGroup​.

Define Delay​

In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

Hint:

Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay

• ​Delay:​ Defines whether there is a delay between the event and the resulting job.

  • ​No: ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.

  • ​Yes: ​Creates a delay between the event and the resulting job.
    ​Unit:​ Defines the unit of time with which Engage calculates the delay.
    ​Value:​ Defines the duration of the delay.

Actions

The following actions are available:

• ​Time Frame:​ Saves your changes and opens the ​Define Time Frame window​.

• ​Edit Event:​ Opens the ​​Edit Event window​.