Use a Content Element in an Email
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    Use a Content Element in an Email

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    Article summary

    Goal​

    To use a media file from the Content Store in a message (e.g., an email or another type of message). You can either insert the media file directly into the message or add a link to the file.

    Prerequisites​

    Upload and store the media file in the content store. For instructions, see Upload a New File to the Content Store.

    Procedure​s

    Copy the Mapp Engage Variable for the Content Element

    1. In the main navigation​ menu, click Content Management​ > Content Store the tab for the media type you want to insert in the email.

    2. Click the content element.

    3. In the Details area, copy the placeholder with the label ​Placeholder for Email. This section contains two placeholders:

      • <%InsertCSE id="xxxxx"%> – Inserts the media file directly into the message.

      • <%InsertCSELink id="xxxxx"%> – Inserts a link to the media file.

    Insert the Placeholder in the Email

    1. Open the Compose Message window of the desired email message.

    2. Paste the placeholder in the location where you want to insert the media file or link.

      • Use <%InsertCSE%> if you want to display the media file.

      • Use <%InsertCSELink%> if you want to insert a clickable link to the media file.

    3. If inserting an image, expand the Advanced Options area at the bottom of the Compose Message window.

    4. In the Image Handling drop-down list, select Images are Left Untouched (only relevant for images).

    5. When the message is sent, the placeholder is replaced with the actual content or link.


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