---
title: "Use Template for System Message"
slug: "use-template-for-system-message"
updated: 2025-06-30T09:48:33Z
published: 2025-07-01T13:46:32Z
canonical: "docs.mapp.com/use-template-for-system-message"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Template for System Message

## Goal

Apply a prepared message template to system messages in Mapp Engage to standardize layout and enable tracking.

## Background Information

Using a message template for system messages offers several benefits:

- One consistent layout can be reused for multiple messages by simply updating the content.
- Changes to the layout can be applied universally without editing each system message individually.
- Messages created from templates can be tracked in Mapp Engage, unlike default system messages.

## Prerequisites

- A prepared message has been created and saved as a template in Mapp Engage.
- The template includes a placeholder: `<%system_message%>`, which marks areas that can be edited when setting up the system message.

For instructions on how to create templates, see [Create Templates for System Messages](/v1/docs/create-templates-for-system-messages).

## Procedures

### Set and adjust the template

1. Navigate to *Messages > System Messages > System (General) / Group (General) / Group (Specific)*
2. Click ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/threedots(2).png) *> Edit* next to the message you want to configure.
3. Ensure that a language is selected under Customized Languages.
4. In the ​**Message Template** drop-down, select the prepared template you want to use. ![Message template selection for newsletter invitation in a system interface.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/systemp.png)
5. Uncheck **Use Default Text** to enable message editing.
6. Edit the content within the `<%system_message%>` placeholder.
  - Use the corresponding tab (HTML, Text, or SMS) to make changes.
  - Content outside the placeholder cannot be edited.
7. Click **Save**.
8. A system status message confirms your changes have been saved.

### Assign the final template

Use this if your prepared template is final and you don’t need to edit the content.

1. Navigate to *Messages > System Messages > System (General) / Group (General) / Group (Specific)*
2. Select the checkbox next to the message you want to assign the template to.
3. Click **Assign Message**.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-UIQTUI7H.png)