--- title: "Whiteboard Components" slug: "whiteboard-components" status: "update" updated: 2026-01-28T08:38:37Z published: 2026-01-28T08:38:37Z canonical: "docs.mapp.com/whiteboard-components" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Whiteboard Components This page contains all available steps for adding to your Whiteboard. Click on the links for more information and to get started! ## Time​ Use the ​Wait​ or ​Schedule​ steps to place a delay between the events, jobs, or filters on your whiteboard plan. | Symbol | Element Name | | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/d897242c-1933-4311-abb2-7a264be207ad.png) | [Wait](/v1/docs/wait)​ | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/e1d5254f-6829-484e-af97-2a3397a6d1b6.png) | [​Schedule​](/v1/docs/schedule) | ## Events Events react immediately to a contact's activity. A Mapp Engage system or an external system, such as an API, can also perform the action. | Symbol | Event Name | | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/199f5b99-2cbd-40ce-856b-65929ad30208.png) | [Reacts to Email Message](/v1/docs/reacts-to-email-message) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/6df7fd8d-018d-420b-bf7a-eb73b77be5dc.png) | [Reacts to SMS](/v1/docs/reacts-to-sms-message) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/da73c381-9412-4e0e-a5f1-4e92a4fdb943.png) | [In-App Message Delivered](/v1/docs/in-app-message-delivered) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/e3eb26a3-5595-433b-9943-29a284393943.png) | [​Email Response Received](/v1/docs/email-response-received) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/8a24986a-9fd1-44ab-bcd7-4ca78c862131.png) | [Push Response Received](/v1/docs/push-response-received) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/e33a4342-208f-43f9-a2bf-f6b315542d4d.png) | [​Single Email Message Sent to Contact](/v1/docs/single-email-message-sent-to-contact) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/4a0df678-5b95-4fc5-a9cf-a5d35bb7f973.png) | [Enters Group](/v1/docs/enters-group) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/a0acdecb-274d-40b9-a072-752ad6f4d708.png) | [Exits Group](/v1/docs/exits-group) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/8d0a3bd5-8ad5-45ab-a0b7-2fe4dcda3d4d.png) | [Changes Profile Attribute](/v1/docs/changes-profile-attribute) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/8d0a3bd5-8ad5-45ab-a0b7-2fe4dcda3d4d.png) | [Changes Member Attribute](/v1/docs/changes-member-attribute) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/dab62c04-7c7a-44a6-adcd-ead19b3741a2.png) | [Transaction Registered](/v1/docs/transaction-registered) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/6cf506eb-0166-46f3-bf7e-68308f9aeb2b.png) | [Product Catalog Event](/v1/docs/product-catalog-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/da73c381-9412-4e0e-a5f1-4e92a4fdb943.png) | [App Event](/v1/docs/app-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/51e937f9-74e9-49a3-b19d-d240ecef67d5.png) | [Related Data: User-Specific Record Added](/v1/docs/related-data-user-specific-record-added) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/88b4f626-4203-432c-ad9a-e0197b1b32ca.png) | [Wishlist Event](/v1/docs/wishlist-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/14b6f5ea-5bf3-4ad1-82b5-e93f6bcef266.png) | [Abandoned Browse Table Event](/v1/docs/abandoned-browse-table-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/14b6f5ea-5bf3-4ad1-82b5-e93f6bcef266.png) | [Abandoned Cart Event](/v1/docs/abandoned-cart-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/050a0f09-591d-4529-b75c-7a1c7e958fb6.png) | [Mapp Connect External Event](/v1/docs/mapp-connect-external-event) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/61ee89ee-6f50-498f-8c73-248a40002aa6.png) | [Multiple Event](/v1/docs/multiple-event) | ## Jobs​ A job is the action that Mapp Engage carries out when a contact reaches the corresponding step on the whiteboard plan. | Symbol | Name | | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/6634388d-72b5-4b8b-b16f-db46c3f9bc27.png) | [Whiteboard Audience](/v1/docs/whiteboard-audience) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/ff474bbb-5802-41eb-a9e0-d0e768f4b561.png) | [​Import Contacts](/v1/docs/jobs-import-contacts) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/3888b46c-ce63-4b68-9edf-24b53342e38c.png) | [Send Email](/v1/docs/send-email) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/69344028-a1ea-4d47-97de-c8cb561b8620.png) | [Send SMS](/v1/docs/send-sms) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/c5474f07-9863-41b6-af49-31d8a307c7f9.png) | [Send Push Notification](/v1/docs/send-push-notification) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/2183b0bd-06cd-4e4e-aaad-fcb85debf92e.png) | [Send Web Push Message](/v1/docs/send-web-push-notification) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/57bf8e87-dd68-496a-81b8-e1376b83ecaf.png) | [Display In-App Message](/v1/docs/display-in-app-message) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/3888b46c-ce63-4b68-9edf-24b53342e38c.png) | [Split Email Sendout](/v1/docs/split-email-sendout) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/c5474f07-9863-41b6-af49-31d8a307c7f9.png) | [Split Push Sendout](/v1/docs/split-push-sendout) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/5d2219f2-479c-4588-a4f3-b1cd37986cc3.png) | [Send AMP Message](/v1/docs/send-amp-message) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/72d1ce38-e6c4-44ab-ab21-0e4cc3c46734.png) | [Send Email To System User](/v1/docs/send-email-to-system-user) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/02e18cf4-d21f-4e7d-bd18-9ba869072285.png) | [​Change Profile Attribute](/v1/docs/changes-profile-attribute) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/6634388d-72b5-4b8b-b16f-db46c3f9bc27.png) | [Add to / Remove from Group](/v1/docs/add-to-remove-from-group) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/0b1fff71-9855-4f38-af0a-60cf8820c995.png) | [Transfer Between Groups](/v1/docs/transfer-between-groups) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/61e46599-d517-4722-aaab-89b300384de6.png) | [Related Data: Add / Update Record](/v1/docs/related-data-add-update-record) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/02e18cf4-d21f-4e7d-bd18-9ba869072285.png) | [Send HTTP Request](/v1/docs/send-http-request) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/f8a2db81-afb0-4cb1-b1d2-53f7ece74a9d.png) | [​Add to Blacklist](/v1/docs/add-to-blacklist) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/0affe432-3f6b-4157-92e4-47dac8b4f539.png) | [Delete Contact](/v1/docs/jobs-delete-contact) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/47c88875-26a9-4486-a65c-4b0ddd30c7db.png) | [Generate Export](/v1/docs/generate-export) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/7bdeb915-eef6-4fb7-bf05-f81fc59277f6.png) | [Generate Report](/v1/docs/generate-report) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/47c88875-26a9-4486-a65c-4b0ddd30c7db.png) | [Export Contacts](/v1/docs/export-contacts) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/d613869c-ddfa-4e5c-9ca4-523883b6fc7a.png) | [Data Import](/v1/docs/data-import) | ## Filters​ Filters check your contacts' behavior or profile values. All filters can be used to create a split. | Symbol | Name | | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/fa1f191e-194f-4865-b3fc-9999a7783e86.png) | [Segment](/v1/docs/segment) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/c35f2691-2f29-410f-a5de-ee7ea4bd954d.png) | [Attribute Value](/v1/docs/attribute-value) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/47928a28-4c3f-4715-af00-1be33bb40ef1.png) | [​Group Membership](/v1/docs/group-membership) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/07432510-97e2-4c36-a8a3-cc3a59465643.png) | [Email Reaction](/v1/docs/email-reaction) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/846626bb-f795-4d25-b193-aea5fb170588.png) | [Random Split](/v1/docs/random-split) | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/330840c4-4333-4808-bb28-147448d6e7ae.png) | [Best Channel](/v1/docs/best-channel) |