Channels: Create App Channel

Overview

The Create App Channel flow guides you through setting up a new mobile app channel. It is structured as a multi-step process that collects basic channel information, configuration details, and a final summary before activation.

Navigation Path

Administration > Channels > App > Create App Channel

Configuration

Step 1 - Info

This step defines the basic channel information.

Form for entering channel information, including name, description, and platform selection.

Settings

Setting	Description
Name	The name of the channel. This field is required.
Description	An optional description to help identify the channel.
Platform	The mobile platform the channel is created for: “Android” or “iOS”.

Step 2 - Configure

This step defines the technical and functional settings for the app channel.

Configuration settings for channel information including credentials, environment, sounds, and features.

Settings

Setting	Description
Credentials	Required credentials for the selected platform. For “Android”, an FCM key is required. For “iOS”, an App Store ID and Bundle ID are required.
Environment	Defines whether the channel is used in “production” or “development”. Note: Only one production channel can be created per app!
Sounds	Optional sound name used for notifications sent through this channel.
Buttons	Configuration of localized button sets used in notifications. Localized buttons allow button labels to be translated for different languages.
Features	Defines which features are enabled for the channel: In-App Messaging Push Notifications

Step 3 - Summary

This step provides a read-only overview of all information entered in the previous steps. From here, the channel can be activated or saved for later completion.

Summary of channel creation with details on name, platform, and configuration settings.

Actions

Action	Description
Save	Saves the current configuration and keeps the channel in its current state.
Activate	Activates the channel if all required information is complete.
Close	Closes the creation flow without activating the channel.

Certificate (iOS only)

For iOS-based app channels, a certificate must be uploaded and a corresponding password provided.